Privacy notice

Data controller

A.G. HOLDING COMPANY LTD
Private limited company registered in Cyprus
Cyprus Registrar of Companies, registration number HE 402630
Registered office and business address: Apostolou Antrea 1, House 10, 4527 Limassol, Cyprus

We operate this website and are responsible for the personal data described in this notice. For privacy questions or to exercise your rights, email [email protected].

Voluntary email inquiries

When you choose to send an email, we receive your email address, any sender name, the subject, your message and any details you provide. We use this information to read and answer your inquiry and handle related follow-up. We rely on our legitimate interest in responding to messages people choose to send us under Article 6(1)(f) of the GDPR. An inquiry does not create an account, register you for Early Access or subscribe you to marketing. Please leave out vehicle identifiers and private documents.

Authorized company staff can access the correspondence. Google Workspace provides our corporate email and processes messages on our behalf under its applicable data processing terms.

Website delivery and security

Cloudflare Pages serves the website, and Cloudflare provides DNS. Providing and securing the site can involve processing technical data such as IP addresses, request URLs, timestamps, browser information and security events. Our legitimate interest under Article 6(1)(f) is to deliver the site and protect it against abuse. Cloudflare processes customer logs under its Data Processing Addendum and describes its own network processing in its Privacy Policy.

International access and transfers

Google and Cloudflare operate internationally. They and their subprocessors may process or access data outside the European Economic Area. For transfers subject to GDPR restrictions, their published processing terms provide safeguards, including the European Commission’s Standard Contractual Clauses where applicable. Contact us for information about the safeguards relevant to your data and how to obtain a copy.

Retention

We keep ordinary inquiry correspondence while we answer your inquiry and complete related follow-up, then delete it from our mailbox, including Trash, 90 days after we record the inquiry as closed. We review upcoming deletion dates weekly and perform deletion on the due date. If a documented legal obligation or justified necessity requires longer retention, we keep only the relevant information, record the reason and review date, and delete it when that reason ends.

We keep a minimal record of completed deletions while it is needed to prevent expired inquiries from being reintroduced through recovery or to manage a documented preservation requirement. This record does not contain the message content, and we remove its identifiers when that purpose ends.

Mailbox deletion does not immediately erase every provider copy. Gmail normally keeps messages in Trash for up to 30 days, but our procedure removes the selected messages from Trash on their deletion date. Google Workspace administrators may still recover deleted mail for up to 25 days after removal from Trash. Applicable retention rules or legal holds can preserve copies longer. Google’s data deletion terms provide for deletion from its systems within a maximum of 180 days after data is no longer recoverable by the customer, unless applicable law requires storage.

The site has no application database or application access logs. Cloudflare may retain technical data for service delivery, security, abuse prevention and legal obligations. The duration depends on the service and purpose, as described in Cloudflare’s privacy information.

Your rights

You can request access, correction, deletion or restriction, and object to processing based on legitimate interests. Where applicable, you can also request data portability. Contact us at [email protected]. You can lodge a complaint with the Cyprus Commissioner for Personal Data Protection or another competent supervisory authority.

Cookies and analytics

The website code sets no cookies and includes no analytics or advertising trackers. Cloudflare may use technical cookies if a security challenge is needed. Your email application opens the draft when you select an inquiry link. We receive the message if you choose to send it.